"Developing Business Excellence"

Hi {~Firstname~},

In this edition:

1. Introduction
2. Tip Bitz
3. Feature: Recession surveys – growth plans
4. Leadership – who’s the skipper?
5. Entrepreneurship
6. Offers
7. Subscribe/Unsubscribe information

• Minimum wage increase – October 2009
  The Government has announced new rates of the national minimum wage (NMW) to apply from 1 October 2009. The rates will change as follows;
• Workers aged 22 and over, the rate will rise from £5.73 to £5.80 per hour.
• Workers aged 18 to 21 from £4.77 to £4.83 per hour.
• Workers aged 16 and 17 from £3.53 to £3.57 per hour.
  
• Sick Notes to be replaced by Fit Notes
  The Government has unveiled details of its new medical 'Fit Note' which is intended to replace the MED3 doctor’s certificate or ‘sick note’. The Fit Note will contain suggestions as to how an individual can be eased back into work and will focus on what they can do and it will allow doctors to record information about potential changes to the employee’s work environment or job role which could facilitate a return to work.
  
• Employment Law Seminar
  If you employ staff then understanding the laws surrounding this area of your business is crucial. Why not mitigate some of the risk by developing your knowledge and booking onto an employment law seminar with our partners at HR Department? Designed and personalised to give you and them the confidence to deal with people issues in the workplace, this seminar is only £450.00 and could save you £000’s.

  
  Thanks to HR Dept for our use of this information.
  

Leadership – who’s the skipper?

I learnt on a sailing holiday a few years ago now that when a crew, no matter how small, set sail they need a skipper.

Now the skipper’s hat can be exchanged from time to time with others taking the helm, however one person at any time needs to head the crew. On our particular vessel, a 45’ Catamaran it soon became clear that I and everyone else on board would have key responsibilities whilst on board.

The passing of the skipper’s hat represents delegation. Only delegate to those you believe have the required leadership skills and remember the true skipper delegates the task not the responsibility.

It’s interesting how the dynamics changed when we sailed right into a squall and everything that you do becomes a degree or two more vital. In any case getting to the destination requires the skipper to maintain good vision, i.e. keeping your eye on the horizon, control over the vessel, focus on the chart and compass and to ensure that the crew all carry out their responsibilities. Given that we are sailing a tempest right now, how is the skipper doing on your ship?

Call us if you have lost sight of that horizon, your charts are lost, your compass is failing or if there are shouts of ‘man overboard’, particularly if it’s the skipper!

Entrepreneurship

If you are reading this, then there is a chance that you have already been christened an entrepreneur (it may not always feel so good by the way). I once read somewhere that ‘entrepreneurship’ is the power to create. If that is so then what are you creating in your business?

Innovative products?                                     Same as everyone else?
Outstanding services?                                 Also-rans…?
Added value?                                                  Little value?
Superb customer service?                           No choice?
An outstanding term?                                    Is that phone still ringing?

As you can see having the power to create isn’t enough. It is easy for someone with power to create a memorable experience in their business for all the wrong reasons. Staying focused on your true values and outcomes and then applying the power is where it’s at. Just a few dynamics of the Strategic Business Planning your business deserves.

What is your business creating?

Business Reviews

As usual we are offering our Business Review (a two to three hour review session with one of our consultants entirely at our expense) to the first  three businesses who reply to this edition. Give us a call at the offices on 0845 257 4975 now to reserve yours.

Thanks for reading, I hope you found this month's offerings useful and please consider the questions in this month's feature carefully. I urge you towards unprecedented success!

Phil Wells
Business Success Coach
www.impact-corporate.co.uk

I will only bring you items and information that I believe will benefit your business.

Useful Links:

• Subscribe
• Send to a Friend
• Impact Life Coaching
• Impact Sport Coaching
• BNI Sutton Network
• About Impact
• Contact Us